Store Refund Policies
NCCCA Textbook RETURN POLICY
FA23 Return Dates ~ Monday, August 28 thru Tuesday, Sept 5, 2023
Textbooks are 100% Returnable if all of the following criteria are met:
- Class has been cancelled or class has been dropped from your schedule
- Textbook is returned during the Official "Return" Period - (Official Start of Book Sales + 1 day after the Records Office Add/Drop Date)
- Textbook is returned in the condition in which it was purchased (if sold in shrink-wrap, must return w/shrink-wrap fully intact)
- Textbook returned with the original sales receipt
- If purchased with Credit Card, must have original credit card used for refund process
- If purchased with Cash or Personal Check, a Check Refund will be mailed directly to your home mailing address on file, once original funds have cleared (4 - 6 weeks).
NCCCA Merchandise RETURN POLICY
- NCCCA will give a full refund for non-textbook merchandise, if the item has not been used and is returned within thirty days of purchase.
- Merchandise must have tags intact and be in new saleable condition.
- NCCCA original sales receipt and photo ID are required.
- If purchased with Credit Card, must have original credit card used for refund process.
- If purchased with Cash or Personal Check, a Check Refund will be mailed directly to your home mailing address on file, once original funds have cleared (4 - 6 weeks)