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Store Refund Policies

NCCCA Textbook RETURN POLICY

FA23 Return Dates ~ Monday, August 28 thru Tuesday, Sept 5, 2023

Textbooks are 100% Returnable if all of the following criteria are met:

  •  Class has been cancelled or class has been dropped from your schedule
  • Textbook is returned during the Official "Return" Period - (Official Start of Book Sales + 1 day after the Records Office Add/Drop Date)
  • Textbook is returned in the condition in which it was purchased (if sold in shrink-wrap, must return w/shrink-wrap fully intact)
  • Textbook returned with the original sales receipt
  • If purchased with Credit Card, must have original credit card used for refund process
  • If purchased with Cash or Personal Check, a Check Refund will be mailed directly to your home mailing address on file, once original funds have cleared (4 - 6 weeks).

 

NCCCA Merchandise RETURN POLICY


  • NCCCA will give a full refund for non-textbook merchandise, if the item has not been used and is returned within thirty days of purchase.
  • Merchandise must have tags intact and be in new saleable condition.
  • NCCCA original sales receipt and photo ID are required.
  • If purchased with Credit Card, must have original credit card used for refund process.
  • If purchased with Cash or Personal Check, a Check Refund will be mailed directly to your home mailing address on file, once original funds have cleared (4 - 6 weeks)